Privacy Policy

Effective Date: 1 Sep 2024

At Coral Island Tickets, owned and operated by DMR Corporation Co., LTD (“we,” “us,” “our”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://thecoralislandpattaya.com/ (the “Site”), and utilize our services, including Coral Island tour packages in Pattaya and Phuket.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

We may collect both personal and non-personal information about you in several ways when you interact with our Site:

  • Personal Information: Information you voluntarily provide to us, including your name, email address (such as [email protected]), phone number (e.g., WhatsApp number +66-876366660), and payment details.
  • Non-Personal Information: Automatically collected data such as IP address, browser type, device information, and browsing behavior on the Site.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and manage your Coral Island tour bookings.
  • To respond to your inquiries, including providing customer support via email or WhatsApp.
  • To improve our website, products, and services based on user behavior.
  • To communicate promotional offers and updates, subject to your consent.
  • To comply with legal obligations and protect against fraud or misuse of our services.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist us in running our business operations (e.g., payment processing, booking management) and who are contractually obligated to keep your information confidential.
  • Legal Obligations: If required by law or in response to legal processes such as subpoenas, court orders, or requests from government agencies.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be part of the transferred assets.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on the Site. Cookies help us understand user preferences, customize content, and analyze traffic. You can manage your cookie settings through your browser; however, disabling cookies may affect the functionality of our website.

5. Data Security

We take data protection seriously and implement appropriate security measures to safeguard your personal information. However, please note that no method of data transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain legal obligations.
  • Withdrawal of Consent: Withdraw consent for us to process your personal information at any time.

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our Site may contain links to third-party websites or services. This Privacy Policy applies solely to information collected by us. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information without parental consent, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page, and the “Effective Date” at the top will be updated. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mailing Address: DMR Corporation Co., LTD

Email: [email protected]

WhatsApp: +66-876366660

11. Governing Law

This Privacy Policy and any disputes related to your use of our Site will be governed by and construed in accordance with the laws of Thailand, without regard to its conflict of law principles. Any disputes or claims arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Thailand.

12. International Data Transfers

As a global company, we may transfer and process your personal information in countries other than your own. We will take appropriate measures to ensure that your personal data is protected in accordance with this Privacy Policy and applicable data protection laws, including by implementing Standard Contractual Clauses or relying on other mechanisms recognized under applicable laws.

13. Retention of Data

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Once your personal information is no longer necessary, we will securely delete or anonymize it.

By using Coral Island Tickets, you acknowledge and agree to the terms set forth in this Privacy Policy. If you have any further questions or require additional information about our privacy practices, feel free to contact us.